ABOUT US
CDRACKEM.COM INC
Valley Stream, NY 11581
888-267-4CDR(4237)
516-792-1482
cdrackem@yahoo.com
We are an Internet business that as been involved with selling quality CD & DVD storage since 2001. Our number one rule is dedication to the needs of our customers and in this we are proud of our extremely high success rate. Our customers are our number one priority. We choose to deal with only those manufacturers who are willing to stand behind their products and allow us to have the flexibility to deal with our customers in order to achieve mutual satisfaction. We are constantly on the look out to add new and exciting products from other manufacturers who meet our high standards. As for our return policy, we do not hold any one customer to one rule. We are always willing to take the time to resolve an issue with our ultimate goal being customer satisfaction. In regard to our products and shipping procedures, there are never any hidden fees or gimmicks that can be misleading. We are always straightforward with our customers. We realize their value. They will always be our most important commodity. If an issue needs to be resolved, we can be reached at 888-267-4237, seven days a week. In addition, following are customer responses which provide relevant feedback concerning our products and service.
Thank you in advance for making our business a success.
Rating: Good Comments: Price Rating: Good Shipping Options Rating: Good Delivery Rating: Good Ease Of Purchase Rating: Good Customer Service Rating: Good
Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent
Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Awful Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title:
Body: Delivery was my only issue and not a cdrackem.com problem. It was shipped via UPS and delivered to a neighbor around the corner from me. The address information printed on the box was correct ... just an inept UPS driver. Because it was so heavy and I thought it would be more trouble than it was worth, I went to my neighbors house, opened the box, transferred all of the pieces to my car (it was EXTREMELY heavy) and brought the pieces and the box back to my house. I am a very strong woman but had spinal surgery this year and wouldnt risk trying to move the entire box. I dont hold cdrackem.com responsible for this error in delivery.
Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Not Rated Title:
Body: CD sorters are great.
Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title:
Body: The beautiful CD shelves and DVD storage units are expertly crafted out of solid hardwood. They arrived promptly and in excellent condition: they were well packed. This is obviously quality merchandise. CDRACKEM.COM kept me informed as to the status of the order. I am very pleased with the purchase.
Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent
Title: Body: Outstanding. Amazingly fast delivery. First time I have used them and plan on using them again in the future. No problems at all.
Rating: Excellent Comments: Price Rating: Good Shipping Options Rating: Excellent Delivery Rating: Good Ease Of Purchase Rating: Excellent Customer Service Rating: Good Title: Body: My cd rack arrived in perfect condition and much sooner then I anticipated. Kudos
Rating: OK Comments: Price Rating: Bad Shipping Options Rating: OK Delivery Rating: Good Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title:
Body: The company was really nice to work with and the packages got here very quickly, much faster than I expected. However, I didnt think the product was the quality I expected for the price.
Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: OK Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent
Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title:
Body: received items on the day I was promised, all in good shape.The item is exactly what I expected, as advertised.
Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent
Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title:
Body: i am extremely happy with the entire transaction. The product is great!
Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title:
Body: This merchant went out of their way when an order I placed with them had gotten lost. They went and shipped my order again and then they refunded what I paid for it in the first place! This merchant will always remain in My Favorites!
Rating: Good Comments: Price Rating: Good Shipping Options Rating: Good Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Good Title: Body:
Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: OK Ease Of Purchase Rating: Good Customer Service Rating: Excellent Title:
Body: Outstanding customer service. The peice I ordered arrived damaged. I called customer service to report the problem. They offered to call me back so I didnt have to pay for the call. Within three days, a new unit was shipped which will arrive this coming Thursday. The one thing I would like to see fixed is functionality of the web site with Netscape and other browsers. I had to switch to my laptop which runs Internet Explorer to place the order.
Rating: Good Comments: Price Rating: Bad Shipping Options Rating: Good Delivery Rating: OK Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent
Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: OK Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title:
Body: HIGHEST QUALITY of furniture I have seen. VERY easy to put together. EXCELLENT. Shipping took a while though.
Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title:
Body: Had no problems with purchase. Item arrived with no defects or problems. Free shipping!! Only thing dissapointed about was I had to assemble product, not sure if it stated that.
Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body:
Rating: Excellent Comments: Price Rating: Good Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title:
Body: Wonderful service. I had questions and some problems. They were immediately taken care of with top notch service. Thanks for everything. K.Johnson
Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body:
Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title:
Body: I was very satisfied with the service I received. I ordered the product as a gift, and the recipient really liked it. I would definitely order again from cdrackem.com and would recommend them to others.
Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Good Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: This vendor goes above and beyond. Their customer service representatives are outstanding.
Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Good Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title:
Body: Everything went excellent. The product was very nice and was delivered when it was promised. The outside packaging was a little beat up in shipping but the cabinet was well protected by packing materials and was in perfect condition. The assembly was a brezze (single woman here)and it is a very formal looking cabinet. Thanks, I look forward to shopping with you again! Jeanne
Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Good Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title:
Body: The back-ordered item I purchased arrived today, earlier than they hoped it would. I am very satisfied with the service and the quality of the product. Highly recommend CDrackem and will order from them again. Kay in Houston
Rating: Good Comments: Price Rating:Good Shipping Options Rating:Excellent Delivery Rating:Excellent Ease of Purchase Rating:Excellent Customer Service Rating:Excellent Title: Body:excellent customer service highly recommend the site for this type of product
Just wanted to drop you a note to let you know how pleased I am with the MM600 cd rack that I just received. It truly is a piece of furniture that fits well being displayed in my living room. This was my first major purchased of anything on-line , and I must say it was a good one. From sending me a sample of the wood prior to my purchase, to the helpful and friendly customer service I received from Denise, it was a great experience. Thanks again... Tom T. from Long Island
Rating: Excellent Comments: Price Rating:Excellent Shipping Options Rating:Excellent Delivery Rating:Excellent Ease of Purchase Rating:Excellent Customer Service Rating: Title: Body:The only complaint I have about this product is it had to be assembled. Not a big deal, but I do not believe that was mentioned in the product description. I would recommend a purchase from them, but keep in mind, the product may come in pieces.
We are an Internet business that as been involved with selling quality CD & DVD storage since 2001. Our number one rule is dedication to the needs of our customers and in this we are proud of our extremely high success rate. Our customers are our number one priority. We choose to deal with only those manufacturers who are willing to stand behind their products and allow us to have the flexibility to deal with our customers in order to achieve mutual satisfaction. We are constantly on the look out to add new and exciting products from other manufacturers who meet our high standards. As for our return policy, we do not hold any one customer to one rule. We are always willing to take the time to resolve an issue with our ultimate goal being customer satisfaction. In regard to our products and shipping procedures, there are never any hidden fees or gimmicks that can be misleading. We are always straightforward with our customers. We realize their value. They will always be our most important commodity. If an issue needs to be resolved, we can be reached at 888-267-4237, seven days a week. In addition, following are customer responses which provide relevant feedback concerning our products and service.
Thank you in advance for making our business a success.
Rating: Good Comments: Price Rating: Good Shipping Options Rating: Good Delivery Rating: Good Ease Of Purchase Rating: Good Customer Service Rating: Good
Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent
Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Awful Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title:
Body: Delivery was my only issue and not a cdrackem.com problem. It was shipped via UPS and delivered to a neighbor around the corner from me. The address information printed on the box was correct ... just an inept UPS driver. Because it was so heavy and I thought it would be more trouble than it was worth, I went to my neighbors house, opened the box, transferred all of the pieces to my car (it was EXTREMELY heavy) and brought the pieces and the box back to my house. I am a very strong woman but had spinal surgery this year and wouldnt risk trying to move the entire box. I dont hold cdrackem.com responsible for this error in delivery.
Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Not Rated Title:
Body: CD sorters are great.
Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title:
Body: The beautiful CD shelves and DVD storage units are expertly crafted out of solid hardwood. They arrived promptly and in excellent condition: they were well packed. This is obviously quality merchandise. CDRACKEM.COM kept me informed as to the status of the order. I am very pleased with the purchase.
Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent
Title: Body: Outstanding. Amazingly fast delivery. First time I have used them and plan on using them again in the future. No problems at all.
Rating: Excellent Comments: Price Rating: Good Shipping Options Rating: Excellent Delivery Rating: Good Ease Of Purchase Rating: Excellent Customer Service Rating: Good Title: Body: My cd rack arrived in perfect condition and much sooner then I anticipated. Kudos
Rating: OK Comments: Price Rating: Bad Shipping Options Rating: OK Delivery Rating: Good Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title:
Body: The company was really nice to work with and the packages got here very quickly, much faster than I expected. However, I didnt think the product was the quality I expected for the price.
Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: OK Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent
Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title:
Body: received items on the day I was promised, all in good shape.The item is exactly what I expected, as advertised.
Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent
Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title:
Body: i am extremely happy with the entire transaction. The product is great!
Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title:
Body: This merchant went out of their way when an order I placed with them had gotten lost. They went and shipped my order again and then they refunded what I paid for it in the first place! This merchant will always remain in My Favorites!
Rating: Good Comments: Price Rating: Good Shipping Options Rating: Good Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Good Title: Body:
Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: OK Ease Of Purchase Rating: Good Customer Service Rating: Excellent Title:
Body: Outstanding customer service. The peice I ordered arrived damaged. I called customer service to report the problem. They offered to call me back so I didnt have to pay for the call. Within three days, a new unit was shipped which will arrive this coming Thursday. The one thing I would like to see fixed is functionality of the web site with Netscape and other browsers. I had to switch to my laptop which runs Internet Explorer to place the order.
Rating: Good Comments: Price Rating: Bad Shipping Options Rating: Good Delivery Rating: OK Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent
Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: OK Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title:
Body: HIGHEST QUALITY of furniture I have seen. VERY easy to put together. EXCELLENT. Shipping took a while though.
Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title:
Body: Had no problems with purchase. Item arrived with no defects or problems. Free shipping!! Only thing dissapointed about was I had to assemble product, not sure if it stated that.
Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body:
Rating: Excellent Comments: Price Rating: Good Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title:
Body: Wonderful service. I had questions and some problems. They were immediately taken care of with top notch service. Thanks for everything. K.Johnson
Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body:
Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title:
Body: I was very satisfied with the service I received. I ordered the product as a gift, and the recipient really liked it. I would definitely order again from cdrackem.com and would recommend them to others.
Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Good Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: This vendor goes above and beyond. Their customer service representatives are outstanding.
Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Good Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title:
Body: Everything went excellent. The product was very nice and was delivered when it was promised. The outside packaging was a little beat up in shipping but the cabinet was well protected by packing materials and was in perfect condition. The assembly was a brezze (single woman here)and it is a very formal looking cabinet. Thanks, I look forward to shopping with you again! Jeanne
Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Good Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title:
Body: The back-ordered item I purchased arrived today, earlier than they hoped it would. I am very satisfied with the service and the quality of the product. Highly recommend CDrackem and will order from them again. Kay in Houston
Rating: Good Comments: Price Rating:Good Shipping Options Rating:Excellent Delivery Rating:Excellent Ease of Purchase Rating:Excellent Customer Service Rating:Excellent Title: Body:excellent customer service highly recommend the site for this type of product
Just wanted to drop you a note to let you know how pleased I am with the MM600 cd rack that I just received. It truly is a piece of furniture that fits well being displayed in my living room. This was my first major purchased of anything on-line , and I must say it was a good one. From sending me a sample of the wood prior to my purchase, to the helpful and friendly customer service I received from Denise, it was a great experience. Thanks again... Tom T. from Long Island
Rating: Excellent Comments: Price Rating:Excellent Shipping Options Rating:Excellent Delivery Rating:Excellent Ease of Purchase Rating:Excellent Customer Service Rating: Title: Body:The only complaint I have about this product is it had to be assembled. Not a big deal, but I do not believe that was mentioned in the product description. I would recommend a purchase from them, but keep in mind, the product may come in pieces.
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